I'm Valentino Wong.

15-week software development immersive program teaching students how to learn engineering skills

• Four 3-week modules on Ruby, Ruby on Rails, Javascript, React

• 3-week final project built in Ruby on Rails and React Native (self-taught)

FitPact is a fitness motivation app that leverages group accountability to keep users healthy and active. Members create groups with their friends where they can set their own weekly fitness goals to earn a share of a penalty pool. At the end of each season, the collected penalties are split amongst all the group members.

• Organized 20+ seasons of testing using a minimum viable product (MVP) with 100+ users at a 90%+ retention rate

• Designed and engineered working prototype using Javascript in React Native + Ruby on Rails

• Currently in beta testing across all platforms

Wonton In A Million is a family-owned e-commerce shop generating high 6-figures in annual revenue selling stationery and gifts featuring the Steam Team (original characters inspired by dimsum)

• Instituted processes & feedback loops enabling our operations team to fulfill hundreds of orders during each product release every 2 weeks with minimal fulfillment errors

• Facilitated wholesale collaborations directly with major retailers, including Michaels and Macy's, and with independent online and physical retailers through our Faire shop portal

• Compiled business performance analyses tracking annual, quarterly, and monthly business health

• Managed and coached team of 6 employees to identify and achieve quarterly goals for personal & business growth

• Managed the redesign of internal CRM platform (Salesforce) utilized by 400+ customer experience & retail team members

• Coordinated and brought alignment among internal software development teams, external salesforce consultants, and cross departmental stakeholders throughout planning, development, and launch phases

• Led a company-wide quarterly prioritization process focused on matching the highest value business initiatives with the appropriate allocation of limited tech resources during periods of high company growth

• Implemented quarterly planning process paired with agile software development best practices for a team of 30+ engineers and 5+ product managers

• Managed and scaled a CX team from 5 to 65+ team members over a 2 year period, reevaluating organization structure frequently in order to support dramatic (100%+ year-over-year) company growth while optimizing team efficiency

• Created best practice workflows, communication templates, and interaction guidelines across in person and virtual interactions (calls, chats, texts, emails) to ensure the best possible customer experience

• Worked cross-functionally with other departments to support one of the fastest-growing consumer brands of all time as one of its first 15 employees